Terms of Service

By accessing or using the Qavrin platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you ("Customer") and Qavrin Technologies LLC ("Qavrin", "we", "us"), a company incorporated in the United Arab Emirates.

Qavrin reserves the right to update these Terms at any time. We will notify registered users of material changes via email or in-platform notification. Continued use of the Service after any such change constitutes your acceptance of the new Terms.

The Service is provided for the purpose of connecting your enterprise resource planning (ERP) system to the UAE Federal Tax Authority (FTA) via the Peppol 5-corner network, validating invoices against the PINT AE XML standard, and clearing invoices in real-time.

You agree to use the Service only for lawful purposes and in accordance with UAE Federal Tax Authority regulations, Cabinet Decision No. 106 of 2025, and applicable UAE law. You must not use the Service to submit false or fraudulent invoice data, circumvent FTA reporting obligations, or interfere with the Peppol network infrastructure.

Qavrin is an FTA-Accredited Accredited Service Provider (ASP) and Certified Peppol Service Provider. Your use of the Service constitutes your acknowledgement of these accreditations and the obligations they impose.

To access the Service you must register an account and provide accurate company details including your Tax Registration Number (TRN), legal entity name, and authorised contact information. You are responsible for maintaining the confidentiality of your account credentials.

You may only register one account per legal entity unless you are enrolled in a multi-entity plan. You are responsible for all activity that occurs under your account.

Qavrin may verify your TRN with the FTA and reserves the right to suspend or terminate accounts where verification fails or where fraudulent information is suspected.

Subscription fees are payable in UAE Dirhams (AED) on a monthly basis, in advance. Fees are as stated on the Qavrin pricing page at the time of subscription and are subject to change with 30 days' written notice.

All fees are exclusive of Value Added Tax (VAT). Where VAT applies, it will be added at the prevailing UAE rate and itemised separately on your tax invoice.

Qavrin issues FTA-compliant PINT AE tax invoices for all subscription payments. Failure to pay fees within 14 days of the due date may result in suspension of your account. Refunds are not provided for partial months or unused service periods unless required by UAE law.

The Service, including all software, algorithms, user interfaces, documentation, and PINT AE mapping logic, is and remains the exclusive intellectual property of Qavrin Technologies LLC. Nothing in these Terms transfers any ownership rights to you.

You grant Qavrin a limited, non-exclusive licence to process your invoice data solely for the purpose of providing the Service, including transmission to the FTA and Peppol network nodes as required for clearance.

You retain ownership of all invoice data you submit through the Service. Qavrin will not use your invoice data for any purpose other than Service delivery, except as required by UAE law or FTA regulation.

The Service is provided "as is". To the maximum extent permitted by UAE law, Qavrin excludes all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Qavrin shall not be liable for any FTA penalties, fines, or compliance failures arising from (a) incorrect invoice data submitted by you, (b) ERP system downtime outside our control, (c) FTA platform outages, or (d) your failure to implement recommended fixes from the AI Gap Analyzer.

In no event shall Qavrin's aggregate liability to you exceed the total fees paid by you in the three months preceding the event giving rise to the claim. Qavrin shall not be liable for any indirect, incidental, special, or consequential damages.

You may terminate your account at any time by providing 30 days' written notice to support@Qavrin.ae. Termination does not relieve you of any outstanding payment obligations.

Qavrin may suspend or terminate your account immediately if you breach these Terms, fail to pay fees, or if required by UAE law, FTA directive, or Peppol network authority.

Upon termination, Qavrin will retain your invoice data for the period required by UAE FTA regulations (currently 7 years from the date of the invoice). You may request an export of your data within 30 days of termination, after which it will be archived in compliance with UAE data retention law.

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, specifically the laws of the Emirate of Dubai.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE, unless otherwise agreed in writing.

For enterprise customers, disputes may be referred to the Dubai International Arbitration Centre (DIAC) in accordance with its applicable arbitration rules, at Qavrin's election.

For questions about these Terms, please contact us at: legal@Qavrin.ae

Qavrin Technologies LLC, Dubai, United Arab Emirates.

These Terms were last updated on 19 June 2026.